You can purchase products and services from Microsoft with a credit or debit card, or bank account. You can enter your payment information on the Payment methods page, or when you make a purchase.
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Mar 15, 2019 When your old email address or phone number doesn't suit you anymore—but you want to retain your contacts, online storage, subscriptions, and settings—you can add a new email address or phone number as an alias to your existing Microsoft account. An alias is another email address or phone number that works with the same account. You can purchase products and services from Microsoft with a credit or debit card, or bank account. You can enter your payment information on the Payment methods page, or when you make a purchase. You can only manage payment methods that you've added. You can't change the number on an existing card.
You can only manage payment methods that you've added.
Note
The option to pay with a bank account is not available in some countries or regions.
You must use a credit card issued from the same country as your tenant.
Does the interface you see not match the one described in this article? If so, see Manage payment methods.
Add a payment method
Update an existing payment method
You can't change the number on an existing card or bank account. If the card or bank account number has changed, add it as a new payment method. Next, pick it as the payment option for your subscription, then remove the existing card or bank account. You must use a card issued from the same country as your tenant.
Change a payment method
You can change the payment method that is used to pay for a single subscription. You can also move all subscriptions from one payment method to another.
Change the payment method used for a single subscription
Change the payment method used for multiple subscriptions
Note
You can only change between existing payment methods in the Change payment method pane. If you want to change to pay by invoice, see Change from credit card or bank account to invoice.
Remove a payment method
You can only remove a credit or debit card or bank account from your list of payment methods if it's not attached to a subscription. This applies to all subscriptions, whatever their status. Add a payment method for the subscription, then remove the old one from that subscription. If the payment method is associated with a billing profile, change the payment method used for the billing profile, and then remove the payment method.
Delete a payment method
If your payment method isn't associated with any subscriptions, you can immediately delete it.
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Add an alternate payment method used to pay for subscriptions
If your payment method is associated with any subscriptions and you don't have an alternate payment method on file, first add a payment method. Next, change the payment method used to pay for the subscriptions. Then you can delete the payment method.
Change the payment method used to pay for subscriptions
If your payment method is associated with any subscriptions, and you have at least one alternate payment method on file, first change the payment method used to pay for the subscriptions. Then you can delete the payment method.
Change the payment method for a billing profile
If your payment method is associated with a billing profile and isn't also used to directly pay for other subscriptions, first change the payment method associated with it. Then you can delete the payment method.
Change the payment method used for both a billing profile and subscriptions
If your payment method is associated with a billing profile and is also used to directly pay for any subscriptions, first change the payment method associated with the billing profile. Next, change the payment method used to pay for the subscriptions. Then you can delete the payment method.
Troubleshoot payment methods
You must be a Global Admin or a Billing Admin to do the tasks described in this article.
Not an admin? Contact your IT administrator for help.Who has admin permissions in my business?
Note
The option to pay with a bank account is not available in some countries or regions.
You must use a credit card issued from the same country as your tenant.
Add a credit card or bank account
Add a credit card or bank account
You must be a Global Admin or a Billing Admin to do the tasks described in this article.
Not an admin? Contact your IT administrator for help. Who has admin permissions in my business?
Note
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The option to pay with a bank account is not available in some countries or regions.
You must use a credit card issued from the same country as your tenant.
![]() Update an existing credit card or bank account
Note
You can't change the number on an existing credit card or bank account. If the credit card or bank account number has changed, add it as a new credit card or bank account. Next, pick it as the payment option for your subscription, then remove the existing credit card or bank account.You must use a credit card issued from the same country as your tenant.
Update an existing credit card or bank account
Note
You can't change the number on an existing credit card or bank account. If the credit card or bank account number has changed, add it as a new credit card or bank account. Next, pick it as the payment option for your subscription, then remove the existing credit card or bank account.You must use a credit card issued from the same country as your tenant.
Remove a credit card or bank account
Remove a credit card or bank account
Change the credit card or bank account used to pay for a subscription
Change the credit card or bank account used to pay for a subscription
Troubleshooting credit cards and bank accounts
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